How Can We Be Better For You?

Tuesday, January 11, 2011

Photo credit: Jonathan Rausseo

So coming off one of the best year's that we have ever had at the Office of Campus Sustainability we decided that we want to do better. But how can you do better if you don't know what the people want. That's where this post comes in.

Last year was the first year that we serious dove into the social media realm (check out our Facebook infographic above detailing the success of our fan page). We decided that we needed to meet the community on their terms. Our social media sites (Twitter, Facebook, Flickr, and Green Maps) allow us to keep in contact with the community while creating an online scrapbook of our activities and initiatives.

But we can do more. The tools can be used to create a dialogue with the community. Not just us pumping the information in one direction, but also allowing the community to tell us what they think and how they feel about the things that we are doing. I'll give you an example, if we launch a new recycling initiative we would love to hear about how you fell about it. Is the program good, could it use more work, is there something about it that rubs you the wrong way...?

Now we are not so naive that we expect everyone to flock to our social media offerings just because they exist. We need to populate our sites with the kind of information that you want to hear about.

So here is your chance (not your only chance but at least you can be amongst the first) to tell us what you would like to see more of on our sites.
  • Would you like maps that show where all the recycling bins are on campus... we can do that.
  • Would you like to see some of our campaigns before we officially launch them... we can do that.
  • Would you like access to all our documents and reports... we can do that.
  • Would you like to have a 50 foot Godzilla like monster to eat all the trash on campus and convert it into a rainbow of love... we could look into that for you.
The point it that your good ideas are what fuel our success. And if you don't think that we are doing a good job or you want to suggest a better way to communicate, well then let's get that discussion started.


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